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5 star since July 2025
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Claims
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Loss Assessors

Expertly Managed Insurance Claims. Beautifully Restored Properties.

Concept Claim Solutions is a leading UK loss assessor with nationwide coverage.

From emergency assistance and insurer-compliant reports to negotiating a fair settlement and completing the repairs, we manage everything on your behalf.

When you choose us to complete the repairs, you only pay your policy excess.

With more than 24 years’ experience, we understand how to  protect your interests, and restore both your property and your peace of mind.

Tailored support for you

Tell us who you are. We’ll tailor our support to suit.
We’ll support you through every step of your home insurance claim, from assessment to full repairs. Let us take some of the stress out of the process so you can get back to normal.
Protect your rental property and keep your tenants happy with fast, professional insurance claims management. We handle everything, helping you minimise disruptions.
When your business property is damaged, downtime costs money. Our expert team will manage your claim and repairs efficiently so you can get back to business as usual.
Who We Are
24 Years Experience in Insurance Claims

Why Do Thousands Trust Concept Claim Solutions?

We are dedicated to helping home and commercial property owners overcome the challenges posed by unforeseen disasters. Whether you’re dealing with water leaks, fire damage, storms or other types of property damage, our team is here to help you every step of the way.

We have an extensive building repair network and Insurance Claims Managers throughout England, Northern Ireland, Scotland, and Wales. Our team is here to provide prompt and personalised assistance that you can rely on.

Or Call Us

0808-178-6300

British Claims Awards 2025 Winner
Modern Claims Awards 2025 Winner
BUILD Facilities Management Awards 2024
Who We Are
24 Years Experience in Insurance Claims

Why Do Thousands Trust Concept Claim Solutions?

We are dedicated to helping home and commercial property owners overcome the challenges posed by unforeseen disasters. Whether you’re dealing with water leaks, fire damage, storms or other types of property damage, our team is here to help you every step of the way.
British Claims Awards 2025 Winner
Modern Claims Awards 2025 Winner
BUILD Facilities Management Awards 2024
Professional Solutions for Insurance Claims Management

Why Appoint a Loss Assessor?

In 2025, consumer champion Which? submitted a super-complaint to the FCA, raising concerns about claim delays, unfair rejections and unclear policy terms.

With insurance complaints at a ten-year high, having an experienced professional on your side can reduce the stress, protect your interests and help you pursue a fair outcome.

Why Choose Concept Claim Solutions?

We manage the entire process on your behalf, including:

  • One point of contact: We deal with your insurer and coordinate the repairs while keeping you informed.

  • A fully evidenced claim: We gather and present detailed evidence to help secure a fair settlement that reflects the cost of repairs.

  • Quality guaranteed repairs: Our nationwide contractor network delivers professional work backed by a 12-month guarantee.

Property claims consultant portrait.

Our Services

Making a claim can feel daunting. We make it simple.

Why Do Customers Trust Concept Claim Solutions?

In June 2026, Concept Claim Solutions was named Loss Assessor of the Year at the British Claims Awards. We were also recognised as finalists for Outstanding Services to the Policyholder—having won the award in 2025. These are just some of the industry accolades that reflect our unwavering commitment to delivering exceptional customer service.

Our Latest Guides and News

From understanding your policy to knowing what to expect during repairs