Why Choose Concept Claim Solutions

Navigating the aftermath of a fire, flood, burst pipes, or storm damage can be both time-consuming and stressful. With over 24 years of industry experience, our team understands the intricacies of property damage and the insurance claims journey. We aim to present your case effectively to enhance your chances of a successful outcome. Thanks to our extensive network of building repair specialists and insurance claims experts, we streamline the repair process, empowering you to restore your home or business with confidence.

The Concept Claim Solutions Difference

Why Property Owners Across the UK Choose Us

Pay Only Your Insurance Excess

With our approved contractors, you only pay your insurance excess, making it easier to manage your recovery without straining your budget.

Efficient Claims Process

We have a deep understanding of the complexities involved in insurance claims, which allows us to manage the process with precision. Our team is dedicated to identifying and addressing every detail, ensuring that no aspect of your claim is overlooked.

Direct Communication, No Call Centres

You will have a single point of contact, who will handle all communications with the insurance company and contractors on your behalf. This means you won’t need to deal with call center's or chase anyone for updates.

12-Month Repair Guarantee

Quality repairs are crucial for your home. That’s why we appoint only approved contractors, and all repairs come with a 12-month guarantee, ensuring your home is well cared for.

Your Interests Represented

We ensure your perspective is heard and your interests are protected. Our commitment to clear communication helps alleviate the stress often associated with filing a claim and managing contractors.

Save Time and Reduce Stress

Running a claim can be time-consuming and energy-draining. Let our experts handle everything for you, allowing you to focus on what truly matters in your life.

Professional Solutions for Insurance Claims

We’re Your All in One Insurance Claims & Repair Partner

From the first call to the final repair, we aim to make the process as simple as possible. We manage the paperwork, negotiate with your insurer, and coordinate approved contractors to restore your property. With us as your single point of contact, you avoid the stress of dealing with multiple people and can relax knowing that everything is in safe hands. One team. One process. One less thing to worry about.

Our Services

We have established a strong Building Repair network supported by our centralised technical team. This professional team collaborates closely with more than 55 FCA-regulated and approved Loss Assessors and Project Managers and a diverse array of contractors throughout the UK.

Emergency Repairs

In urgent situations, our team can mobilise quickly to implement emergency repairs. It's essential to demonstrate to your insurer that you are taking immediate action to prevent further damage.

Leak Detection and Plumbing Services

We are partnered with leak detection experts who use the latest technology to quickly and accurately identify sources of water damage, aiming to minimise damage and prevent further issues.

Surveying Services

To ensure that all damages are fully assessed and documented, we will thoroughly inspect the affected areas and compile detailed reports aiming to ensure the settlement covers the full costs of the repairs.

Building and Structural Repairs

Our team is fully equipped to handle all aspects of building repairs, ensuring that we address both structural damage and cosmetic repairs with utmost professionalism.

Water Damage Restoration

We will organise water damage repair services, including removal, drying, and restoration to prevent mould growth and further deterioration.

Fire Damage Restoration

We know how to handle fire damage repairs, including smoke odour removal, structural repairs, and comprehensive cleaning services to restore safety.