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Property Damage in Birmingham Central? Our Loss Assessors Handle Your Insurance Claim from First Call to Final Repair
Concept Claim Solutions (Birmingham Central) is part of Concept Claim Solutions, a national network with more than 24 years’ experience guiding homeowners, landlords and business owners through property insurance claims.
Whether it is an escape of water in a city centre apartment, storm damage to a Victorian terrace or a fire at commercial premises, we assess the damage, build and submit your claim, negotiate directly with your insurer and manage the repair works, so you deal with one team from start to finish.
When the repairs are complete, the only thing you pay is your insurance policy excess.
Speak To Our Claims Team
0808-178-6300
Call Our Team
0808-178-6300
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Multi Award Winning Loss Assessors You Can Trust
In June 2026, Concept Claim Solutions was named Loss Assessor of the Year at the prestigious British Claims Awards, adding to a growing list of industry recognition for our commitment to customer service.
Having won Outstanding Services to the Policyholder in 2025, we were proud to be named finalists in the category again in 2026, alongside further recognition for Excellence in Customer Care and other industry accolades.
For us, these achievements reflect what matters most: being there when our customers need us most and getting their property — and their lives — back to normal as quickly as possible
Why Use A Loss Assessor?
In September 2025, consumer watchdog Which? submitted a super-complaint to the Financial Conduct Authority (FCA), raising concerns about delays, unclear policy wording, and unfair claim rejections by some insurers.
Handling all of that yourself, while still trying to live in or trade from a damaged Birmingham property, is a heavy load.
That is where we step in.
We know the evidence insurers ask for and how to present a claim so that it holds up, which is what protects a settlement big enough to cover the full cost of putting your property right.
Our approved contractor network then carries out the repairs across Birmingham and the wider West Midlands, from the city centre out to Solihull, Sutton Coldfield and Dudley.
Why Choose Us?
- Repairs backed by a 12-month guarantee
- One dedicated point of contact from first call to final sign off
- You only pay your insurance policy excess once the repairs are complete
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0808-178-6300
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Concept Claim Solutions (Birmingham Central) is a franchise owned and operated under license, with the registered name ELS Claims Ltd
Registered Address:
Jubilee House East Beach, Lytham St. Annes, Lancashire, United Kingdom, FY8 5FT
Company number: 16357916
ELS Claims Ltd t/a Concept Claim Solutions (Birmingham Central) is an Appointed Representative of Concept Building Solutions UK Ltd t/a Concept Claim Solutions, which is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 989782)