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5 star since July 2025
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Claims
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Loss Assessors

Property Damage in Chigwell, Enfield or across North London, Hertfordshire and Essex? Our loss assessors manage your insurance claim from start to finish.

Concept Claim Solutions (Chigwell and Enfield) is part of Concept Claim Solutions, a national network with more than 24 years’ experience guiding homeowners, landlords and business owners through property insurance claims.

Our patch stretches across North London, Hertfordshire and Essex, encompassing some of the region’s most desirable residential areas. From large detached homes and exclusive private developments to traditional terraces, suburban family properties and modern apartments, we have extensive experience managing insurance claims and repairs across a diverse range of homes.

We assess the damage, prepare and submit your claim, negotiate directly with your insurer and oversee the repair works, giving you a single point of contact throughout the entire process.

When we complete the repairs, you only pay your insurance policy excess.

Serving homeowners and property owners across North London, Hertfordshire and Essex, including Enfield, Edmonton, Broxbourne, Waltham Cross, Chigwell, Loughton, Woodford, Redbridge, Ilford, Barking and surrounding areas.

Tailored support for you

Tell us who you are. We’ll tailor our support to suit.
We’ll guide you through every stage of your home insurance claim, from assessment to repairs and settlement, helping make the process as stress-free as possible.
Protect your rental property and minimise disruption with professional insurance claims support tailored for landlords and tenants.
When commercial property damage affects your business, our team works quickly and efficiently to help you recover and resume operations.
Who We Are
24 Years Experience in Insurance Claims Management

Multi Award Winning Loss Assessors You Can Trust

In June 2026, Concept Claim Solutions was named Loss Assessor of the Year at the prestigious British Claims Awards, adding to a growing list of industry recognition for our commitment to customer service.

Having won Outstanding Services to the Policyholder in 2025, we were proud to be named finalists in the category again in 2026, alongside further recognition for Excellence in Customer Care and other industry accolades.

For us, these achievements reflect what matters most: being there when our customers need us most and getting their property β€” and their lives β€” back to normal as quickly as possible

British Claims Awards 2025 Winner
Modern Claims Awards 2025 Winner
Insurance Times Claims Excellence Awards 2026
Professional Solutions for Insurance Claims Management

Why Use A Loss Assessor?

In September 2025, consumer watchdog Which? submitted a super-complaint to the Financial Conduct Authority (FCA), raising concerns about delays, unclear policy wording, and unfair claim rejections by some insurers.

Facing that alone, while your home or premises is still out of action, is a lot to take on.

That is where we step in.

We know what evidence an insurer will ask for and how to present a claim so that it holds up, which is what protects a settlement large enough to cover the full cost of the repairs.

Our approved contractor network then carries out those repairs right across the patch, from Chigwell, Loughton and Buckhurst Hill through to Enfield, Southgate and Edmonton.

Why Choose Us?

  • Repairs backed by a 12-month guarantee
  • One dedicated point of contact from first call to final sign off
  • You only pay your insurance policy excess once the repairs are complete
Bright, clean living room showcasing a restored home interior.

Our Services

Making a claim can feel daunting. We make it simple.

Get in touch with us today for FREE, no-obligation advice.

Request a call back and one of our consultants will get back to you with more information.
Have questions? Let's see how we can help
Get in touch

Get a FREE Quote

claims@concept-solutions.co.uk
Free Claim Enquiry
0808 178 6300
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Concept Claim Solutions (Chigwell & Enfield) is a franchise owned and operated under license, with a registered name of SORTPOINT LTD.
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Registered Address: Jubilee House, East Beach, Lytham St Annes, Lancs, FY8 5FT. Registered in England No: 17287376
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SORTPOINT LTD is an Appointed Representative of Concept Building Solutions UK Ltd t/a Concept Claim Solutions which is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 989782)
Β©2025 Concept Claim Solutions. All rights reserved.