0808-178-6300
Concept Claim Solutions (Chigwell and Enfield) is part of Concept Claim Solutions, a national network with more than 24 yearsβ experience guiding homeowners, landlords and business owners through property insurance claims.
Our patch stretches across North London, Hertfordshire and Essex, encompassing some of the region’s most desirable residential areas. From large detached homes and exclusive private developments to traditional terraces, suburban family properties and modern apartments, we have extensive experience managing insurance claims and repairs across a diverse range of homes.
We assess the damage, prepare and submit your claim, negotiate directly with your insurer and oversee the repair works, giving you a single point of contact throughout the entire process.
When we complete the repairs, you only pay your insurance policy excess.
0808-178-6300
0808-178-6300
In June 2026, Concept Claim Solutions was named Loss Assessor of the Year at the prestigious British Claims Awards, adding to a growing list of industry recognition for our commitment to customer service.
Having won Outstanding Services to the Policyholder in 2025, we were proud to be named finalists in the category again in 2026, alongside further recognition for Excellence in Customer Care and other industry accolades.
For us, these achievements reflect what matters most: being there when our customers need us most and getting their property β and their lives β back to normal as quickly as possible
In September 2025, consumer watchdog Which? submitted a super-complaint to the Financial Conduct Authority (FCA), raising concerns about delays, unclear policy wording, and unfair claim rejections by some insurers.
Facing that alone, while your home or premises is still out of action, is a lot to take on.
That is where we step in.
We know what evidence an insurer will ask for and how to present a claim so that it holds up, which is what protects a settlement large enough to cover the full cost of the repairs.
Our approved contractor network then carries out those repairs right across the patch, from Chigwell, Loughton and Buckhurst Hill through to Enfield, Southgate and Edmonton.
Why Choose Us?
0808-178-6300