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5 star since July 2025
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Loss Assessors

Property Damage in Newport? We’ll Handle Your Insurance Claim from Start to Finish

If you’ve experiencedΒ storm damage, flooding, fire, escape of water, subsidence, or accidental property damage, ourΒ loss assessors in Newport and South Wales are here to help.

We act on behalf of homeowners, landlords, and businesses, managing every stage of your property insurance claim, from assessing the damage and preparing reports to negotiating directly with your insurer and overseeing the repair works.

When we complete the repair works, you only pay your insurance policy excess.

Our aim is to remove the stress, protect your interests, and get your property restored as quickly as possible.

We regularly support clients in: Newport, Caerleon, Risca, Cwmbran, Rogerstone, Pillgwenlly, Bettws, and surrounding South Wales communities.

Tailored support for you

Tell us who you are. We’ll tailor our support to suit.
We’ll guide you through every stage of your home insurance claim, from initial assessment through to full repairs and settlement. Our goal is to take the pressure off your shoulders so you can focus on getting life back to normal.
Protect your rental property and keep your tenants happy with fast, efficient insurance claims management. We handle the entire process on your behalf, helping you reduce disruption and maintain steady rental income.
When your business property is damaged, every day of downtime matters. Our expert team manages your insurance claim and repair process efficiently, helping you get back to business operations as quickly as possible.
Who We Are
24 Years Experience in Insurance Claims Management

Multi-Award-Winning Loss Assessors You Can Trust

At Concept Claim Solutions, we’re proud to be one of the UK’s leading independent loss assessors, recognised by the industry for delivering exceptional customer service and achieving successful insurance claim outcomes for homeowners and businesses.

In June 2026, Concept Claim Solutions was honoured with the prestigious Loss Assessor of the Year award at the British Claims Awards. This highly respected industry accolade recognises excellence in insurance claims management, customer advocacy, technical expertise, and outstanding results for policyholders.

Our commitment to putting customers first has also been recognised through the Outstanding Services to the Policyholder category. After winning this award in 2025, we were named finalists again in 2026, demonstrating our consistent dedication to providing exceptional support throughout every stage of the insurance claims process.

Outstanding Service British Claims Awards 2025 Winner
Modern Claims Awards 2025 and 2026 Winner
Insurance Times Claims Excellence Awards 2026
Professional Solutions for Insurance Claims Management

Why Use A Loss Assessor?

Managing a property insurance claim yourself can put your settlement at risk. Missed policy requirements, incomplete evidence or accepting an undervalued offer could leave you facing delays or paying part of the repair costs yourself.

That’s where an experienced loss assessor can make a difference.

We assess and document the damage, negotiate for a fair settlement. We also chase progress, appoint contractors and oversee the building works, helping restore your property to a high standard with less stress.

  • We work solely in your best interests

  • One dedicated loss assessor from start to finish

  • Approved contractors across Cornwall and North Devon

  • Repairs backed by a 12-month guarantee

  • When we complete the repairs, you pay only your policy excess

Our Services

Making a claim can feel daunting. We make it simple.

Get in touch with us today for FREE, no-obligation advice.

Request a call back and one of our consultants will get back to you with more information.
Have questions? Let's see how we can help
Get in touch

Get a FREE Quote

claims@concept-solutions.co.uk
Free Claim Enquiry
0808 178 6300
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CONCEPT BUILDING SOLUTIONS UK LIMITED

Company number 04813138 Registered office address: Solutions House, Fairways Office Park Pittman Way, Fulwood, Preston, PR2 9LF

Concept Claim Solutions is a trading name of Concept Building Solutions UK Limited, which is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 989782).

Concept Claim Solutions (Newport) is a franchise owned and operated under license, with a registered name of Resolve Claims Management Ltd. Registered Address: 12 Hopkins Close, Thornbury, Bristol, BS35 2PX. Registered in England No: 16775726. Resolve Claims Management Ltd is an Appointed Representative of Concept Building Solutions UK Ltd.

Β©2025 Concept Claim Solutions. All rights reserved.