0808-178-6300
If youβve experiencedΒ storm damage, flooding, fire, escape of water, subsidence, or accidental property damage, ourΒ loss assessors in Newport and South Wales are here to help.
We act on behalf of homeowners, landlords, and businesses, managing every stage of your property insurance claim, from assessing the damage and preparing reports to negotiating directly with your insurer and overseeing the repair works.
When we complete the repair works, you only pay your insurance policy excess.
Our aim is to remove the stress, protect your interests, and get your property restored as quickly as possible.
0808-178-6300
0808-178-6300
At Concept Claim Solutions, we’re proud to be one of the UK’s leading independent loss assessors, recognised by the industry for delivering exceptional customer service and achieving successful insurance claim outcomes for homeowners and businesses.
In June 2026, Concept Claim Solutions was honoured with the prestigious Loss Assessor of the Year award at the British Claims Awards. This highly respected industry accolade recognises excellence in insurance claims management, customer advocacy, technical expertise, and outstanding results for policyholders.
Our commitment to putting customers first has also been recognised through the Outstanding Services to the Policyholder category. After winning this award in 2025, we were named finalists again in 2026, demonstrating our consistent dedication to providing exceptional support throughout every stage of the insurance claims process.
Managing a property insurance claim yourself can put your settlement at risk. Missed policy requirements, incomplete evidence or accepting an undervalued offer could leave you facing delays or paying part of the repair costs yourself.
Thatβs where an experienced loss assessor can make a difference.
We assess and document the damage, negotiate for a fair settlement. We also chase progress, appoint contractors and oversee the building works, helping restore your property to a high standard with less stress.
We work solely in your best interests
One dedicated loss assessor from start to finish
Approved contractors across Cornwall and North Devon
Repairs backed by a 12-month guarantee
When we complete the repairs, you pay only your policy excess
0808-178-6300
CONCEPT BUILDING SOLUTIONS UK LIMITED
Company number 04813138 Registered office address: Solutions House, Fairways Office Park Pittman Way, Fulwood, Preston, PR2 9LF
Concept Claim Solutions is a trading name of Concept Building Solutions UK Limited, which is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 989782).
Concept Claim Solutions (Newport) is a franchise owned and operated under license, with a registered name of Resolve Claims Management Ltd. Registered Address: 12 Hopkins Close, Thornbury, Bristol, BS35 2PX. Registered in England No: 16775726. Resolve Claims Management Ltd is an Appointed Representative of Concept Building Solutions UK Ltd.