Leading the Way in Insurance Claims Management and Customer Service Excellence
Concept Claim Solutions is a recession resistant franchise that is taking the insurance claims industry by storm this year, recently winning two awards: “Best Insurance Claims Management Service Provider 2024 – UK” and the “Client Service Excellence Award 2024.”
These awards are in recognition of how the company has perfected its approach to building insurance claims and project management, streamlining the complex process by delivering one joined-up solution to its customers for getting their property back to its’ pre-loss condition following a disaster.
We have also been named finalists in the upcoming Women in Insurance Awards. Michelle Mellor (Claim Manager) for the ‘Claims Professional of the Year’ award, while Rebecca Dean (Head of Franchise) is being recognised in the award category ‘Unsung Hero Award—Service Provider’.
Become a part of a top performing franchise and deliver a professional service that is alongside a UK-wide network of over 50 franchise partners who, on behalf of the policyholder, manage all communications with the insurance company, negotiate for the best settlement, and supervise contractors to ensure quality repairs without compromise.
The head office and franchisees work closely together at every stage of the process. Franchisees have access to a robust supply chain that includes insurance and construction specialists, surveyors, and a network of approved tradespeople to provide full support to their customers.
This is what Franchisee Gary Diamond has to say:
“It’s a great opportunity. If you’re prepared to put the work in and have an appetite for the industry, you can certainly make a successful business. Just jump in with both feet. By week 3, I had my first insurance claim to manage and have been extremely busy since.
I’ve been very happy; Concept is flexible, and understand everyone has different needs and training requirements. Your certainty never left on your own. I feel fully supported even 12 months down the line. I have a great group of people around me to help me further succeed in year 2”.
With a dedicated network of franchisees and a focus on high-quality solutions, Concept Claim Solutions is well-positioned to shape the future of the claims industry.
