Junaid Shan is making a remarkable impact in the business world. Growing up in the west end of Newcastle, he joined Concept Claim Solutions as a Franchisee in 2022, the same year he completed his degree in accountancy.
Concept Claim Solutions specialises in helping clients whose homes or businesses have experienced damage from various disasters, such as water, fire, floods, storms, or subsidence. Franchisees like Junaid assess the property damage, prepare the necessary documentation for insurance claims, and manage the repair process to ensure high-quality results.
Having worked in his family business since the age of 12—helping in the garages, managing properties, and supporting taxi operations—Junaid developed a strong work ethic that ignited his passion for becoming his own boss. As the first member of his family to attend university, he embraced the opportunity to create a better future for himself.
“My interest in franchising comes from the outstanding support and structure it provides. The onboarding process at Concept Claim Solutions was seamless, thanks to their comprehensive training and user-friendly systems. This strong foundation allowed me to quickly gain confidence in managing insurance claims and building works, significantly contributing to my success,” said Junaid.
As the youngest franchise partner in the network, Junaid has demonstrated impressive business acumen and a determination to succeed. He is supported by a committed team—Nadia, Lauren, and Ilana—who share his vision and goals.
Reflecting on his early days, he mentioned, “I greatly benefited from the guidance of the Business Development Manager, who helped me identify and approach potential clients—an essential skill for any startup. The supportive and welcoming culture at Concept Claim Solutions made it easy for me to seek help whenever I needed it. I also enjoy connecting with other franchisees to exchange ideas and strategies; it feels like being part of a bigger team.”
Junaid is dedicated to giving back to his local community. Each week, he volunteers at mosques, organising engaging activities like boxing and football for approximately 30 children. His goal is to keep them off the streets and create a positive environment that promotes personal growth. Additionally, he supports the Ivison Trust, a charity that provides invaluable assistance to children and families affected by crime and sexual exploitation.
“I am excited about the future of my business,” Junaid expressed. “With support from our head office and the momentum we’ve built, I’m eager to explore new opportunities for expansion. The financial figures we’ve been tracking look very promising, which boosts my confidence in the direction we’re headed. I truly believe we are well-positioned to grow and maximise our potential in the market. The Concept Claim Solutions franchise has been rewarding so far, and I’m extremely optimistic about what lies ahead!”
Are you ready to take charge of your future and become your own boss? Join the longest-established insurance claim management franchise, proudly ranked 27th in the Elite Franchise Top 100. Enjoy unparalleled support and resources as you embark on this rewarding journey.