The Impact of a Loss Assessor: Discover How Karl Made a Difference

When property damage turns life upside down, Karl steps in to help customers regain control. As the loss assessor for Concept Claim Solutions (Horsham), he
Newbury Basement Flood Restoration | Case Study

When Linda G discovered that the basement of her home near Newbury had flooded, the scale of the damage was overwhelming. Wet walls, damaged skirting
Preparing Your Home For Summer

Keep Your Home Cool, Efficient & Ready for Summer A little seasonal maintenance now can help keep your home cooler, reduce energy bills, prevent costly
What Is Black-Water Flooding?

Black water flooding (Category 3 water) causes the most severe and wide-ranging damage of any water intrusion event because it contains sewage, harmful bacteria, viruses,
Concept Claim Solutions Wins Loss Assessor of the Year 2026 at the British Claims Awards

Concept Claim Solutions has been named Loss Assessor of the Year 2026 at the British Claims Awards, recognising the company’s commitment to delivering exceptional outcomes
Making Every Step Count: Walking Together for Cancer Research UK

On the 23rd of May 2026, the Concept Claim Solutions team and franchise partners laced up their walking boots and took on the challenge of
“Concept Claim Solutions (Belfast) Were Invaluable”: Burst Pipe Insurance Claim

What began as a hidden issue quickly escalated into a stressful situation for a retired couple, when a burst pipe beneath their kitchen floor caused
Finalist in Three Categories at the British Claims Awards 2026

Organised to spotlight the critical role claims professionals play in supporting customers, the British Claims Awards brings together insurers, brokers, loss assessors, service providers and
Double Finalist at 2026 Insurance Times Claims Excellence Awards

Concept Claim Solutions has been named a double finalist at the 2026 Insurance Times- Claims Excellence Awards, shortlisted for Excellence in Customer Care – Service
Ensuring a Fair Outcome for a Homeowner After Their Subsidence Claim Was Rejected

Background A homeowner submitted a claim under their home insurance policy after cracks developed internally and externally at the point where a conservatory adjoined the
