On 26th February 2026, Junaid Shan of Concept Claim Solutions (Middlesbrough) was announced as the winner of Rising Star of the Year at the Modern Claims Awards.
The Modern Claims
Awards is a nationally recognised event celebrating excellence across the UK insurance and claims sector. Bringing together Insurers, Brokers, Loss Assessors, Loss Adjusters and service providers, the awards recognise individuals and organisations making a meaningful contribution to the industry and raising professional standards.
Celebrating Talent
The Rising Star of the Year award honours individuals who are setting new benchmarks early in their careers, combining technical expertise with integrity and leadership. This year’s finalists represented exceptional talent from across the sector:
• Allscreens Nationwide – Sam Sole
• Concept Claim Solutions – Junaid Shan
• DASA – Chloe Redshaw
• Kindertons – Emily Walmsley
• MLA – Jade Killen
• Napo Pet Insurance – Fiona Key
Reflecting on the announcement, Junaid said: “When I heard my name announced as the winner, it felt incredible. This experience has reinforced my belief that hard work, dedication and passion truly pay off.”
Supporting Policyholders Every Step of the Way
Junaid is part of Concept Claim Solutions, a leading, multi-award-winning Loss Assessor supporting homeowners and businesses with their building insurance claims. When a property is damaged by fire, flood, storm or escape of water, the insurance process that follows can feel overwhelming. It requires detailed evidence gathering, careful interpretation of policy cover, structured negotiation with insurers and management of contractors to complete reinstatement works.
The Middlesbrough team, Junaid, Lauren and Nadia, manages this process from initial assessment through to final restoration. Their priority is not only resolving claims efficiently, but ensuring properties are reinstated to a high standard while clients remain fully informed throughout.
Growth Built on Trust
Beyond business performance, the team remains committed to contributing positively within the local community and standing firmly alongside policyholders during what is often a very difficult time. For Junaid, the recognition carries both professional and personal meaning.
“I’m so grateful to Concept Claim Solutions for believing in me from the very beginning. That backing gave me the confidence to grow, to push standards higher and to build something I’m truly proud of. I’ve always believed in what we do, standing up for policyholders and making a real difference, and I couldn’t be more excited about what the future holds for us.”
As Concept Claim Solutions (Middlesbrough) looks to the future, the priority remains unchanged delivering unwavering support to every client. For the team, true success is measured not by accolades, but by the moment a family steps back into their restored home or a business reopens its doors with confidence.
Should you be about to make an insurance claim or are struggling with an existing insurance claim call: 0808-178-6300
Concept Building Solutions UK Limited is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 989782).