The countdown to the 2025 Insurance Broker Awards has begun, heralding a significant occasion in the insurance industry. This prestigious event will honour the exceptional contributions of brokers, Managing General Agents (MGAs), and innovative firms that are transforming the insurance landscape.
Championing Change in the Industry
Concept Claims Solutions is proud to sponsor this year’s awards, with Claims Manager Michelle Mellor stepping into the role of judge on the esteemed panel. With over 25 years of experience in the insurance sector, Michelle is recognised for her transformative leadership and commitment to operational excellence.
At Concept Claims Solutions, she manages a network of 55 franchisees serving as Loss Assessors, expertly guiding them through the complexities of building insurance claims. Her strategic decision-making and collaborative approach empower her team to achieve remarkable outcomes, further underscoring her impact in the field.
As the President of the Preston and Blackpool Chartered Insurance Institute (CII), Michelle tirelessly advocates for elevated professional standards and ethical practices within the industry. Her dedication reflects a broader commitment to ongoing professional development, ensuring that quality and integrity remain at the forefront of the insurance profession.
Expressing her enthusiasm for her role as a judge, Michelle stated, “I’m incredibly excited to be part of the judging panel for the Insurance Broker Awards. This event seeks to inspire a culture of excellence, highlighting the values and best practices essential for sustained success in an ever-changing field. It’s a privilege to collaborate with such distinguished professionals who are genuinely deserving of recognition.”
Celebrating Innovation and Excellence
The Insurance Broker Awards will feature over 20 categories, ensuring that all aspects of insurance distribution and delivery are celebrated. From large organisations to individual agents, the awards recognise those who excel in their roles and contribute to enhancing customer service, protecting policyholders, and upholding the highest ethical standards.
Matthew Gotting, Head of Sales at Barker Brooks: “We’re thrilled to welcome Michelle to the judging panel for the 2025 Insurance Broker Awards and to have Concept Claims Solutions as a valued partner. Michelle’s deep industry expertise and passion for excellence make her a fantastic addition to our panel and I know she will bring great insight to the judging process.
With Concept Claims Solutions’ support, this year’s awards will be an incredible celebration of the brokers driving innovation and setting new industry standards. We’re looking forward to an unforgettable evening on September 25th, honouring the very best in the sector!”
As we gear up for the awards celebration on 25th of September 2025, anticipation buzzes throughout the industry. This event is more than just a ceremony; it embodies a gathering of visionaries, a showcase of talent, and a testament to the resilience and creativity that define the insurance sector.