Broker Services - CCS
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SEE HOW OVER 150
INSURANCE BROKERS & PROPERTY AGENTS MAKE MONEY
BY PARTNERING WITH CONCEPT

Most brokers and property agents want what is best for their customer in their hour of need and that’s why they use the Concept service. They know their customer will be well looked after.

We’re well respected in the industry and receive hundreds of referrals from brokers and property agents every year.

No job too big or small, we can deal with them all...

WE PAY YOU – THE BROKER OR PROPERTY AGENT – FOR EVERY CLAIM SETTLEMENT YOU REFER!

We pay you, a percentage of every claim settlement, each time you refer a case to us! (Subject to Terms & Conditions)

To find out more about partnering with Concept & to start making money through property insurance claim referrals
CONTACT USCall:01772 799 785– OR –Email: referrals@concept-solutions.co.uk

Below are more factors that influence brokers & property agents to utilise the Concept service…

We manage any type of disaster recovery work for our clients ranging from storm damaged roofs, water damaged homes, house fires to structural repairs

At Concept Claim Solutions

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We take care of every aspect of property insurance claims for our clients > removing all the stress and hassle for the policyholder.
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We specialise in Insurance claims management and building repair work.
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We receive hundreds of referrals from brokers & property agents every year.
“ No job too big or small, we can deal with them all… ”
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We pay you a percentage of each and every claim settlement that you refer.(Subject to Terms & Conditions)
Concept Claim Solutions

CUSTOMER BENEFITS

High customer satisfaction rate

High post claim customer satisfaction rate leading to retained customers at renewal. Research shows that policyholders with a bad claims experience often change provider at renewal.

Value for money

An opportunity to liaise with their customer and demonstrate the customer is receiving ‘value for money’ from their insurance product. Most brokers have very little interaction with their customers once they have sold the product to them – again this can lead to losing a customer at renewal.

Cost reduction

Cost reduction – through Concept handling the insurance claim the broker/property agent negates the need for the additional administration and frequent communication that comes from liaising with the policyholder during the claims process. This saves them time and ultimately money as Concept does it all for them and just keeps them updated.

Cost transparency

Fair claim costs – Concept provide a detailed schedule of works giving complete cost transparency and will undertake emergency mitigation works where required to reduce claim costs and ensure the insurer is not overpaying for the claim.

Efficient project management

Concept local managers focus on reducing the claim lifecycle through efficient project management and effective communication providing an improved customer journey in comparison to claims where Concept are not involved.

Rapid identification of fraud

Rapid identification of fraudulent or wear and tear claims by Concept’s local manager means that brokers can be confident that only valid claims are submitted to their insurers. This helps insurers avoid ‘burning the book’ – a term that refers to them paying out more in claims than they have received in premiums.

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CONTACT US TODAY FOR MORE INFORMATION ABOUT ANY OF OUR SERVICES

Concept Claim Solutions

WE’RE ALWAYS HAPPY TO
ANSWER ANY QUESTIONS.

Request a call back and one of our consultants will get back to you with more information. Alternatively, you can call us on 01772 799 785 or email in at referrals@concept-solutions.co.uk

email

referrals@concept-solutions.co.uk

phone

01772 799 785

© 2023 CCS | ALL RIGHT RESERVED

Concept Claim Solutions is a trading name of Concept Building Solutions UK Ltd, which is an Appointed Representative of Citrus Funding. Citrus Funding is a trading name of Andrew Smith which is authorised and regulated by the Financial Conduct Authority.