The North West - CCS

24 Hr EMergency Helpline Call Us First we arrange everything!

  • Every aspect of your work & claim handled by specialists
  • Work paid for by your insurance
  • 24 Hour Emergency
  • Higher payout & success rate
  • We work on YOUR BEHALF
  • ALL Insurers work with us
  • NO COST to you
  • We pay up to 50% of your Policy Excess
  • All repair works managed by our team
  • Call now to discuss your Emergency
  • Fully Vetted Contractors
  • FCA Regulated
  • Roofers
  • Plumbers
  • Builders
  • Project Management
  • All you need to do is call

    01772 799 759

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Getting your property repaired is our No.1 priority

Concept is part of the Insurance Solutions Group which comprises of 7 companies and approximately 120 employees. We have teams of

  • surveyors,
  • builders,
  • plasters,
  • plumbers,
  • electricians
  • and highly qualified technical staff.

This allows your Concept local manager to oversee the project management and building reinstatement work with complete support and backing from Head Office.

Insurance Claim Management Specialists

We take care of every aspect of your property insurance claim, removing all the stress and hassle. We represent you and protect your interests throughout the full claims process. 


the fix starts here

When you choose to appoint Concept Claim Solutions, we take the hassle out of your home and building insurance claim. You can rely on our expertise to help you achieve the settlement you are entitled to under the terms of your insurance policy and to carry out high quality repairs, all with minimal disruption to your life.

Provided we use our approved contractors to complete the repairs, you only pay your insurance policy excess.

We provide an end-to-end project management service that includes:

Providing you with a dedicated Local Area Manager to be your one point of contact throughout. All our Local Area Managers are regulated by the Financial Conduct Authority to manage property damage insurance claims on behalf of policyholder’s.

Drawing on over 20 years of experience, we know precisely how to navigate the claims process and present your claim expertly to insurers to ensure you get the best possible settlement.

Swiftly starting and finishing the repair works using locally vetted tradespeople. We undertake all emergency works, drying, and building repairs to give you a complete solution.

Preparing a detailed quotation for your insurance company. Our surveys and report schedules are very detailed to ensure full transparency for all parties involved.

We guarantee all of the building repairs for 12 months, meaning that should you have a problem months down the line and it is our fault, we will come and put it right FREE OF CHARGE.

Most importantly, we listen to what you want, pay attention to detail and keep you regularly updated.